Conflict is uncomfortable, but it is not something you can avoid. Your opinions and ideas are bound to conflict with those of other people and you need to know how to navigate such situations.
As an adult, you should be able to rationally resolve a conflict without losing a friendship or messing up a working relationship. Regardless of the root course of the problem, the most important thing is to keep calm and strive for a solution. After all, it doesn’t really matter who wins as long as both of you feel like you’ve been heard.
In case you’re having a hard time being level-headed, you should take time to cool off so that you don’t make irrational decisions in the heated moment. You can also invite a third party you trust to help you navigate the situation.
As a student, conflict can arise during a group discussion or while you’re spending quality time with friends. Do not let your emotions come in the way of your academic progress. As you resolve your differences, don’t forget to work on your assignments and submit them on time.
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Here are five ways to ensure you resolve conflict the right way.
Most of the time, conflict arises because you don’t listen to what the other person is saying. It could even be worse when both of you are not listening to each other. Before jumping into any conclusions, make sure that you listen to understand.
It could be that you got triggered because you heard what you wanted to and not what the other party intended to communicate. So listen.
Be Ready to Learn
You’ll realize that every time you get into a fight with someone else, you learn something new if you let them speak their mind. Before judging an individual’s perspective, make sure that you look at the situation through their eyes.
Put yourself on Other People’s Shoes
When you understand where a person is coming from, you have an easier time understanding why they have a certain view. You don’t have to agree with them because two people cannot reason the same.
When you put yourself in the other party’s shoes, you’ll see no need to keep conflicting with them. Even if they don’t understand why you hold a different view, let the conflict go.
Be Intentional in Your Articulation
Resolving conflict is not about bending over backwards and accommodating other people’s opinion. You also need to stand your ground and make sure that you put your point across. Make the other party understand that their opinions cannot sway what you believe in. This is especially important in situations where your freedom of expression is being jeopardized.
Don’t take it Personally
A person’s reaction to what you say or do has nothing to do with you. With that in mind, make sure that you don’t take everything personally.
These tips ensure that you improve communication during a conflict. You should strive to make your point clear and take your time to listen to what the other person has to say.