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FAQs

Frequently Asked Questions:

Q.  Is your nail polish considered 3-free, 5-free, or 7-free? 

A.  Not 3-free nor 5-free or 7-free but ALL FREE.  Scotch Naturals is the only nature-based, non-toxic, eco-friendly alternative to conventional synthetic-based nail polish.  We have never had any of the nasty ingredients found in synthetic-based polishes. 

Q.  Is your topcoat necessary?

A.  Yes.  Our top coat is the secret ingredient to a perfect manicure.  This top coat forgives your painting imperfections and will allow your manicure to dry into a smooth, high gloss finish before you can say, "Cheers!" Our top coat will have you and your salon-quality nails ready to take on the world in five minutes.  

Q.  Do you need a base coat for your nail lacquers?

A.  No base coat needed as Scotch Naturals nail lacquers do not stain or yellow your nails and adhere beautifully to your natural nail.

Q.  How long will my manicure last?

A.  You should expect your manicure to last just as long as the conventional sythentic-based polishes.

Q.  Why don't you sell a polish remover?

A.  At this time we are not selling a remover. The natural remover we would like to manufacture cannot be sold in 15 states as it has alcohol in it. Unfortunately, acetone is the only approved polish remover in all states.

Q.  What is shellac?

A.  Shellac is a natural resin secreted by a tiny species of insect (laccifer lacca) that is native to India and Thailand.  The lac bug spends its six-month life cycle in unimaginably large colonies feeding, and breeding on small, shrub sized trees called lac trees.  As they feed on the sap of these small trees they secrete lac much as bees secrete wax.  This resinous material is then harvested from the trees to be purified and is used as a natural lacquer.

Q.  How does your shellac differ from the product shellac gel manicure?

A.  We use the natural resin shellac harvested from India.  The product Shellac, a gel manicure, gets its name from the high gloss natural shellac is celebrated for.  Ironically, the gel manicure has none of the natural shellac resin in it.  

Q.  What ingredients are used in Scotch Naturals NaturaLaq nail lacquers?

A.   alcohol denat, shellac, ricinus communis (castor) seed oil, +/- CI77891; CI15850; CI77742; CI77491 (iron oxide); CI 19140, CI42090 (lake); and/or mica

Q.  What ingredients are used in Scotch Naturals All Forgiving, Quick Dry Top Coat?

A.  water, polyurethane dispersion, PPG-2 buthyl ether, dimethicone, alcohol denat

Q.  How do I get the best finish with Scotch Naturals™ Premium Nail Lacquers?

A.  In order to achieve beautiful, healthy, salon-quality nails, use the following steps:

  1. Wash and dry hands
  2. Apply two thin Scotch Naturals color coats first. No base coat needed.
  3. Follow with two thin All Forgiving, Quick Dry Top Coats
Please allow 2 minutes between coats.

Q.  How do I remove Scotch Naturals with NaturaLaq?

A.   To remove our polishes quickly and efficiently, use the following steps:

  1. Apply a salon quality acetone remover to a cotton pad. 
  2. Hold onto nail for 10 seconds.
  3. Gently remove lacquer
  4. Repeat on each finger

Apply oil on nails and cuticles after removing polish to maintain healthy and hydrated nails

Q.  What if the product I want is on backorder?

A.  We will inform you as soon as possible, by e-mail, where an item is out of stock, and you can then choose an alternative item or decide if you wish to proceed with your order. Backordered items do not ship separately.

Q.  Do you offer gift packaging?

A.  Absolutely. As always, we strive to be as eco-friendly as possible at Scotch Naturals. Our gift packaging includes a recycled material craft box and eco-friendly colored tissue paper. The box is finished off with a beautiful ribbon and a handwritten note card. Gift boxes are then shipped in a larger box to protect your gift packaging during shipment. Our Gift Wrap service is an additional $4.99.

We can also personalize any order to suit your needs, just contact us with your request. Please include your email and phone number so we can get back to you promptly.

If you have any question that was not answered above, please do not hesitate to contact us at customercare@scotchnaturals.com.